How Kurzfeld Law Saved 50+ Hours with Visaflo's Immigration Software
Introduction
Client Overview
Kurzfeld Law, based in Toronto, Canada, specializes in immigration issues such as citizenship, permanent residency, business immigration, and work permits. With over 20 years in the industry, the firm is led by Ronen Kurzfeld, a founding member of the Canadian Immigration Lawyers Association (CILA).
Challenges
Kurzfeld Law maintained a strong presence and high client satisfaction. However, the firm continuously seeks ways to elevate its efficiency and client service to higher standards.
During this process, they explored various immigration software solutions, including CaseEasy and Officio. Unfortunately, these options were either outdated and difficult to use or lacked the flexibility required to integrate seamlessly with their established workflows.
In response, Kurzfeld Law developed an internal software solution to meet their unique needs. Along the way, they discovered Visaflo, a platform that offered the same tailored experience but with the added benefit of a dedicated team continuously enhancing the software.
Solution
Why Kurzfeld Law Chose Visaflo
Although Kurzfeld Law's internal software met their immediate needs, Visaflo stood out for its user-friendly interface, flexibility, and the assurance of ongoing improvements. As a cloud-based solution, Visaflo enables real-time collaboration and updates from anywhere, providing a level of support that is difficult to achieve with internally developed software.
The Visaflo team's prompt and personalized support, coupled with the ability to create custom features, further solidified their decision.
Results
Key Metrics
Kurzfeld Law has processed over 100 cases using Visaflo's immigration software, covering various immigration needs from visitor visas to permanent residency applications. The firm has achieved notable efficiency gains:
100+ cases processed, showcasing the software's reliability.
More than 50 hours saved through automation and streamlined workflows, reducing manual data entry and form filling.
30% reduction in data entry time, enabling the team to focus more on managing cases and improving client service.
Qualitative Benefits
Visaflo’s adoption has led to smoother workflows and enhanced client satisfaction.
While their previous process was effective, Visaflo introduced a more seamless approach by allowing the firm to send personalized intake forms with just one click. This new system has made the process even more accessible for clients, ensuring they can easily complete forms anytime and from anywhere.
Conclusion
Plans
As Visaflo expands support for more case types, such as Express Entry and H&C, Kurzfeld Law plans to increase its usage of the platform. They look forward to leveraging Visaflo’s advanced features for handling complex immigration documentation and enhancing their practice management.
“Visaflo is like traditional immigration CRM software on steroids. It has significantly streamlined our workflow and enhanced client satisfaction. This tool is valuable for our practice. Easy to use, with a full dedicated team constantly improving it.”
- Ronen Kurzfeld, Kurzfeld Law.
Kurzfeld Law’s positive experience with Visaflo highlights its importance as a tool for immigration firms in Canada.
Ready to enhance your firm's efficiency and client satisfaction? Contact Visaflo today at ygong@vflo.app or start your 4-week free trial by clicking here.